Returns & Exchanges

At TUMI, we stand behind the quality of our products and offer a seamless return process for items purchased on our website. If you are not completely satisfied with your purchase, you may return your unused merchandise within 30 days for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and billing zip code to start the request.

• 2.
  Print Shipping Label

  Select the items you wish to return and print the prepaid UPS return shipping label provided by our system.

• 3.
  Pack Your Item

  Securely pack your unused TUMI product in its original packaging, ensuring all hangtags and accessories are included.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location and keep your tracking number to monitor your refund status.